Terms of service

Effective Date: January 26, 2026

Welcome to House Fire Grill.

The terms “we”, “us” and “our” refer to House Fire Grill. House Fire Grill operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

House Fire Grill is owned and operated by TRUEWAVE LLC, a United States registered limited liability company.

House Fire Grill is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete.

You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide accurate representations of our products and services. However, colors or product appearance may differ depending on your device and display settings.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to how they may appear online.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. House Fire Grill reserves the right to accept or decline any order for legitimate business reasons.

Your order is not accepted until House Fire Grill confirms acceptance and we successfully receive and process payment.

Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the contact information provided at checkout.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time your order is placed and will be shown in your order confirmation email.

Unless otherwise stated, prices do not include taxes, shipping, or other applicable fees.

You agree to provide current, complete, and accurate purchase and payment information and to promptly update your account details as needed.

You represent and warrant that:

(i) payment information is true, correct, and complete
(ii) you are authorized to use the payment method
(iii) charges will be honored by your provider
(iv) you will pay all applicable charges, including shipping and taxes, if any

Charges may appear on your billing statement as TRUEWAVE LLC.

SECTION 5 - SHIPPING AND DELIVERY

Delivery dates and transit times provided on our website or in order communications are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, freight providers, weather conditions, scheduling constraints, or circumstances beyond our reasonable control. However, if a shipping issue arises, customers are encouraged to contact us and we will assist in coordinating with the carrier to help resolve the matter as promptly as possible.

Shipping methods and delivery services are selected based on product size, weight, and destination to ensure safe and efficient delivery.

For freight shipments, delivery is curbside unless otherwise explicitly stated on the product page. Customers are responsible for arranging assistance to move heavy or oversized items beyond curbside delivery.

Customers must inspect all shipments upon delivery and report any visible damage or missing items in accordance with our Shipping Policy and Refund Policy.

Title to products transfers to the customer upon successful delivery to the address provided at checkout.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including trademarks, text, displays, images, graphics, videos, audio, and the design and arrangement of the Services, are owned by House Fire Grill, its affiliates, or licensors and are protected by U.S. and foreign intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent.

House Fire Grill names, logos, and branding elements are trademarks of House Fire Grill or its licensors. Shopify’s name and trademarks are owned by Shopify. All other trademarks belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided access to third-party tools that we do not monitor or control.

You acknowledge that we provide access to such tools “as is” and “as available” without warranties. We have no liability arising from or relating to your use of optional third-party tools.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of third-party websites. If you access third-party websites, you do so at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

House Fire Grill is powered by Shopify.

All sales and purchases are made directly with House Fire Grill (operated by TRUEWAVE LLC.), not Shopify.

You acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and House Fire Grill.

SECTION 10 - PRIVACY POLICY

Personal information collected through the Services is subject to our Privacy Policy. Shopify may also process information necessary to operate and improve the Services.

SECTION 11 - FEEDBACK

If you submit any Feedback, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for lawful business purposes.

You represent that your Feedback does not violate any third-party rights.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes. You agree not to violate laws, infringe rights, transmit malicious code, scrape the website, or interfere with the security features of the Services.

We reserve the right to suspend or terminate access if we determine that you have violated these Terms.

SECTION 14 - TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice. You will remain liable for all amounts due up to and including the date of termination.

The following sections will survive termination: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, and any other provisions that by their nature should survive.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and all products offered through the Services are provided “as is” and “as available,” without any warranties or conditions of any kind, either express or implied, except as required by law.

Some jurisdictions may not allow certain limitations, so some of these disclaimers may not apply to you.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, in no case shall House Fire Grill and TRUEWAVE LLC. (including our partners, officers, employees, affiliates, agents, contractors, service providers, licensors, and those of Shopify and its affiliates) be liable for indirect, incidental, punitive, special, or consequential damages of any kind.

Total liability shall not exceed the amount paid for the product giving rise to the claim.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless House Fire Grill and TRUEWAVE LLC, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from losses, damages, liabilities, or claims arising out of your breach of these Terms or misuse of the Services.

SECTION 18 - SEVERABILITY

If any provision is found unlawful, void, or unenforceable, the remainder will remain valid and enforceable to the fullest extent permitted by law.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce any right or provision is not a waiver.

These Terms constitute the entire agreement between you and us and supersede prior agreements or communications.

SECTION 20 - ASSIGNMENT

You may not assign your rights under these Terms without our written consent. We may assign or transfer these Terms without notice.

SECTION 21 - GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or your purchase shall be subject to the exclusive jurisdiction of the state and federal courts located in Delaware.

SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to review these Terms periodically.

Your continued use of the Services constitutes acceptance of any changes.

Contact Information

House Fire Grill - Operated by TRUEWAVE LLC .

Customer Service & Mailing Address:
1207 Delaware Ave #3954
Wilmington, Delaware 19806
United States

Email: info@housefiregrill.com
Phone: +1 302-204-3206

Customer Support Hours:
Monday – Friday: 9:00 AM – 9:00 PM EST
Saturday – Sunday: 9:00 AM – 6:00 PM EST

Time Zone: (GMT-05:00) Eastern Standard Time (New York)